Privacy Policy

Alta Relocation Systems, LLC
Effective Date: 12/17/2025

Alta Relocation Systems, LLC (“Alta,” “we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website, submit forms, or communicate with us through any channel, including SMS messaging.

By using our website or services, you agree to the practices described in this Privacy Policy.

1. Information We Collect

We may collect personal information that you voluntarily provide to us, including but not limited to:

  • Full name

  • Email address

  • Phone number

  • Address and relocation details

  • Service inquiries or quote requests

  • Any information you submit through forms or communications

We may also automatically collect limited technical information, such as:

  • IP address

  • Browser type and device information

  • Date and time of access

  • Pages visited on our website

2. How We Collect Information

We collect information when you:

  • Request a quote

  • Submit a form on our website

  • Contact us by phone, email, or SMS

  • Schedule or inquire about services

  • Communicate with us in connection with relocation services

3. How We Use Your Information

We use the information we collect for legitimate business purposes, including:

  • Responding to inquiries and service requests

  • Providing relocation, moving, and storage services

  • Scheduling appointments and consultations

  • Sending service updates, confirmations, and reminders

  • Communicating with you regarding your inquiry or requested services

  • Improving our services, operations, and customer experience

We do not sell or rent your personal information to third parties.

4. Communications & SMS Messaging

By providing your phone number and submitting your contact information through our website, forms, phone calls, or other communication channels, you expressly consent to receive communications from Alta Relocation Systems, LLC, including phone calls, emails, and SMS/text messages, related to your inquiry or requested services.

SMS Messaging Details:

  • Message types may include appointment confirmations, follow-ups, scheduling updates, service notifications, and inquiry-related communications.

  • Message frequency may vary.

  • Message and data rates may apply.

  • You may opt out of SMS messages at any time by replying STOP.

  • For assistance, reply HELP or contact us directly.

Consent to receive SMS communications is not a condition of purchase.

5. Opt-Out Rights

You may withdraw your consent to receive SMS messages at any time by replying STOP to any message you receive from us. Once you opt out, we will no longer send SMS messages to that number unless you provide renewed consent.

Opting out of SMS communications does not affect other forms of communication unless you request otherwise.

6. How We Share Your Information

We may share your personal information only with trusted service providers who assist us in operating our business, such as:

  • CRM and communication platforms

  • Scheduling and customer management tools

  • IT and hosting providers

These service providers are contractually obligated to protect your information and may only use it to perform services on our behalf.

We do not share, sell, or disclose SMS opt-in consent or mobile phone numbers to third parties for their own marketing or promotional purposes.

We may also disclose information if required by law or to protect our legal rights.

7. Cookies & Tracking Technologies

Our website may use cookies and similar technologies to enhance functionality, analyze usage, and improve performance. Cookies may store limited information such as browser preferences or session identifiers.

You may control cookie settings through your browser. Disabling cookies may affect certain website features.

8. Embedded Content & Third-Party Services

Our website may include embedded content (such as videos, maps, or forms). Embedded content from third-party websites behaves as if you visited those websites directly and may collect data in accordance with their own privacy policies.

We are not responsible for the privacy practices of third-party websites.

9. Data Retention

We retain personal information only for as long as necessary to:

  • Fulfill the purposes outlined in this Privacy Policy

  • Provide requested services

  • Comply with legal and regulatory obligations

  • Resolve disputes and enforce agreements

10. Data Security

We implement reasonable administrative, technical, and physical safeguards designed to protect your personal information against unauthorized access, misuse, or disclosure.

While we take data protection seriously, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

11. Your Rights & Choices

You may request to:

  • Access the personal information we hold about you

  • Correct or update inaccurate information

  • Request deletion of your personal data (subject to legal or operational requirements)

To exercise these rights, please contact us using the information below.

12. Contact Information

If you have questions about this Privacy Policy or our data practices, please contact:

Alta Relocation Systems, LLC
2801 B St, Ste 134
San Diego, CA 92102

Phone: (858) 361-7700
Email: ddoyle@altarelocationsystems.com
Website: https://altarelocationsystems.com

13. Policy Updates

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated Effective Date. Continued use of our website or services after changes constitutes acceptance of the revised policy.